Privacy Policy
Last Updated: January 2025
Privacy Notice
Helcoo Real Estate values your trust. This Privacy Policy explains how we handle your personal information when you browse our website, search Dubai properties, or use our real estate services including buying, selling, renting, investing, property valuations, and legal advisory.
This privacy notice for Helcoo Real Estate LLC SCO, describes how and why we might collect, store, use and/or share your information when you use our services, such as when you:
- Visit our website at www.helcoo.co, or any other related website of ours that links to this privacy notice.
- Engage with us in other related ways ― including any sales, marketing, or events.
1. Information We Collect
When you interact with Helcoo Real Estate online or offline, we may collect:
- Personal details: name, email address, phone number and identification documents required under UAE property laws.
- Property-related preferences: location, budget, property type and investment goals.
- Transaction data: details related to buying, selling, renting or investing in Dubai properties.
- Financial details: where applicable, to process property transactions, valuations or legal services.
- Technical data: IP address, browsing behaviour, device information and cookies for website performance.
This information helps us connect you with the right properties in Dubai and ensure a smooth client experience.
2. How We Use Your Information
Helcoo Real Estate uses your data to:
- Assist with buying, selling, and renting property in Dubai.
- Provide tailored real estate investment advice.
- Process property valuations, mortgage consultations, and legal documentation.
- Improve our website’s performance and make it easier for you to search Dubai real estate listings.
- Share new property launches, market insights, and promotional offers (only if you opt in).
- Ensure compliance with UAE property regulations.
3. Sharing Your Information
We respect your privacy and never sell your data. However, we may share your details with:
- Trusted partners: property developers, banks, valuation experts, and legal advisors.
- Regulatory authorities: where UAE law requires disclosure.
- Affiliated businesses: within Helcoo’s network to offer combined real estate, valuation, and legal services.
All third parties we work with are bound by confidentiality and data protection agreements.
4. Cookies & Tracking
Our website uses cookies to:
- Improve browsing speed and property search results.
- Analyze how visitors explore Dubai real estate listings.
- Personalize property recommendations based on your preferences.
You may disable cookies in your browser settings, though certain features like property comparison tools may not function as intended.
5. Data Security
Helcoo Real Estate applies strict security protocols to protect client data, ensuring safe handling of sensitive information related to property transactions, valuations, and legal processes.
6. Your Rights
Depending on UAE and international data protection laws, you may:
- Request access to your personal information.
- Correct or update your details at any time.
- Opt out of receiving property market updates or promotional emails.
- Request deletion of your data where legally possible.
7. Third-Party Links
Our website may include links to third-party real estate portals, property developers, or legal service providers. We are not responsible for the privacy practices of external websites.
8. Updates to This Policy
Helcoo Real Estate may update this Privacy Policy to reflect changes in Dubai property regulations, real estate services, or market practices. We recommend checking this page periodically for the latest version.
9. Contact Us
If you have any concerns or requests regarding this Privacy Policy or the way we handle your data, please contact:
Helcoo Real Estate
Bay Square, BB12, Business Bay, Dubai, UAE
info@helcoo.co
+97145525667
